After-Sales Service
We're here after you buy too: repairs, support, and advice.
Buying from us isn't the end of the relationship. If something needs fixing, or you just have a question about a product you bought, you call a real person who knows our shop — not a computer system.
This has been how we've worked for over 15 years in Banarhat, and it's a big part of why customers come back to us.
Benefits
A real person, not a call centre
You speak directly with our shop, not an automated queue.
Help with repairs and issues
We coordinate manufacturer service or in-store support depending on your product.
Ongoing advice
Ask us questions about a product long after you've bought it.
How it works at Roshni Electronics
Get in touch
Call us or message on WhatsApp with your issue.
Tell us what's wrong
Describe the problem or question you have about your product.
We coordinate the fix
We help arrange manufacturer service or in-store support, whichever applies.
Stay in the loop
We keep you updated until it's resolved.
Why customers choose this
15+ years of the same counter
We're not a business that disappears after the sale — we've been in Banarhat a long time and plan to stay.
Backed by genuine warranty
Because every product is genuine, after-sales claims go through the right channels without complications.
Frequently asked questions
Have a question about this?
Message us on WhatsApp and we'll help you directly — no call centre, no hold music.